Privacy Policy for KJB Design & Planning

Last updated: 12/12/2025

KJB Design & Planning (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

When you submit a form, message us, or contact us through Facebook or our website, we may collect:

• Your name

• Email address

• Phone number

• Postcode

• Details about your project (e.g., extension type, timeline, budget)

• Any other information you choose to provide

2. How We Use Your Information

We use your information to:

• Contact you about your enquiry

• Provide quotes, advice, or project information

• Understand your project requirements

• Improve our services and communication

• Keep internal records

We do not sell or share your information with third parties for marketing purposes.

3. How Your Information Is Stored

Your information may be stored securely in:

• Our email system

• Our CRM or enquiry management tools

• Facebook’s lead management system

We take reasonable steps to keep your data safe and prevent unauthorised access.

4. How Long We Keep Your Information

We keep enquiry information for as long as necessary to:

• Respond to your enquiry

• Provide services

• Meet legal or accounting obligations

You can request deletion at any time.

5. Your Rights

You have the right to:

• Request a copy of the information we hold about you

• Ask us to correct inaccurate information

• Ask us to delete your information

• Withdraw consent at any time

To do this, contact us using the details below.

6. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, you can contact:

KJB Design & Planning

Email: kjbdesignplanning@outlook.com

Phone: 07791914801

Location: Leicester, UK

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.